Superior Clean. Unbeatable Service.
1) Legally Binding Agreement:
By signing a contract with 3Sons Enterprise LLC, you are signing a legally binding contract for work to be completed at an agreed-upon price. In the event that you break this contract, all deposits made to the company shall be surrendered as damages.
2) Product Warranties:
All warranties are limited to those offered by the manufacturers of the products used. 3 Sons Enterprise LLC makes no additional warrantees, unless otherwise discussed and in writing. If you ever have a concern regarding all work, 3Sons Enterprise LLC should be notified immediately
3) Water Usage:
By signing this agreement, you agreed to provide 3Sons Enterprise LLC with the right to use an on-site water supply as needed to complete the stated project without compensation. If an exterior water supply is required, it will be at an additional charge. It is the customers responsibility to make sure the water supply is on and in working order before we arrive. Additional charges will be applied if water is not available.
4) Electrical Usage:
By signing this agreement, you agreed to provide 3Sons Enterprise LLC with the right to use an on-site source of electricity as needed to complete the stated project without compensation. If an exterior source is required, it will be at an additional charge.
5) Color and Tone Concerns:
The properties and species of wood age and weather can greatly affect the resulting colors or tone of the stain. Note variances may occur on individual boards, as well as the total project as densities, and other characteristics vary across and throughout the wood. 3Sons Enterprise LLC and its associates attempt to represent the final finish, color and tone as best as possible while we can often give you an idea of the overall color or tone, you must expect some variance in the overall finish.
6) Courtesy:
While 3Sons Enterprise LLC is on location and performing work on your property, you are responsible for keeping our children and pets as well as other individuals away from the work area. Children and pets must be kept off the work surface for at least 24 hours after our work is completed. This is for your safety as well as our own.
7) Payments:
Payments to 3Sons Enterprise LLC are due as per the contract schedule or upon completion of the job and are to be paid by cash or with credit card. All balances are always due upon completion of the job. Any variance to this policy must be agreed upon, and in writing in our contract. Late charges will be immediately accessed on all balances not paid in accordance with contract terms. The customer agrees to pay any collection cost and attorney fees incurred by 3sons enterprise related to the collection process of outstanding balances. There are NO REFUNDS for work that was completed. Refunds for incomplete projects or prepaid work that was rescheduled will be reviewed on a case by case basis.
8) Scheduling:
Scheduling in a business in which productivity relies upon the weather can be difficult. Inclement weather may affect scheduling. We try our best to keep scheduling conflicts to a minimum. However, circumstances that are beyond our control may affect your project start and completion dates and you will be notified of any changes as soon as possible.
9) Removal and Replacement of Deck Contents:
Removal and replacement of grills, deck, furniture, planters, and any other items are the responsibility of the homeowner. Should we need to remove items from the deck we will not be responsible for any damage, breakage, or storage issues. An additional charge may be applied for the time and labor devoted to the removal of these items.
10) Damages:
3Sons Enterprise LLC is not responsible for damages due to improperly installed siding, loose shingles, or siding, broken or open windows and properly sealed windows and doors, wood rot, defective construction in properly secured wires loose or improperly installed gutters and leaders and improper caulking in every aluminum siding case, and in some cases with vinyl siding. The sun and weather will bleach the color or cause fading. Power washing, which entails the removal of chalky gritty, or failing surface material, may cause the faded aspects of the vinyl or aluminum to stand out. Three sons enterprise will not be responsible for such conditions. 3sons enterprise will not be responsible for loose mortar that may dislodge during the cleaning process.
11) Stains:
Some stains cannot be removed by power washing trees, sap artillery fungus splatters from stains oils and paints are examples of materials that cannot be removed by conventional means. We make every attempt to point these areas out to the customer when quoting the project; sometimes the stains cannot be removed at all.
12) Watertight:
3Sons Enterprise LLC expects your property to be in good repair and weathertight. This includes but is not limited to all electrical services, including receptacles and light fixtures, doors, and windows shall also be weathertight. 3sons enterprise is not responsible for damages as a result of water infiltration from poor or improper installation, maintenance or repair of electrical related items or doors or windows. 3sons enterprise cannot guarantee removal of artillery fungus from exterior house surfaces.
13) Window Spotting:
Windows may become water spotted as a result of our services. Window cleaning is not included.
14) Concrete:
The appearance of concrete depends on a number of factors, most linked to when the concrete was initially poured and cured. When concrete with dirt, mold, mildew, algae, and other pollutants and stains is clean, the concrete will then reveal any and all imperfections that the pollutants and stains have covered up. The customer understands that not all concrete will look the same even on the same driveway patio sidewalk, or concrete slab.
15) Previous Damage that may be hidden:
3Sons Enterprise LLC will not be responsible for damage that appears to be from before our washing service began. We remove all dirt, grime, fungus, mold, mildew, algae, dust, and stains that we can, which may reveal hidden damage or stains that we are not able to get rid of. Some chemicals used for pest control, paint, removal, or other uses outside of cleaning can cause damage to metal, wood, vinyl, brick, and stucco siding.